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Have dealt with Scotia bank for over 20 years. They Used to provide good service. The Branch we use is pretty good. Nice people who mostly try to be helpful. The problem? Whenever anyone in my family try to sort things out by phone with the 1 800 number we are given...
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#1106125
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Worst experience I've had with any bank (including CIBC and they are pretty horrible). I applied to open a credit card, got approved and a confirmation email right away. Got a call couple of days after at work, asked to confirm couple of things. Asked to get a call...
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Anonymous
pissed off former employee

This crap happens all the time! the call centres are terrible and don't know how to solve their own problems and pass the buck to the branches. Poor branches are left confused...

1.8
Caledon, Ontario
I liked
  • Staff at the branch
I didn't like
  • Customer service
#1104720
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I WAS OFFERED TO HAVE A SCENE VISA CREDIT CARD AND I'VE BEEN USING IT FOR 3YEARS NOW AND IT'S THE WORST CREDIT CARD I EVER HAVE. SO, I SIGNED UP FOR THEIR PREMIUM COVERAGE WHICH COVERS JOB LOSS DUE TO LAY OFF. I WAS LAID OFF JANUARY2017 AND I REACHED OUT TO THEIR...
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1.0
#1104678
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Scotiabank - Rude behaviour of workers at Mumbai branch india

Scotiabank
#1110175
I called at MUMBAI BRANCH india scotia bank and i asked for the help to Guide me about GIC account opening but the person who picked the call was talking was roughly and did not disclosed his name on asking after that i said him to transfer the call then the second person clearly said me he can't help me because even he don't know about online account opening of GIC A big hand for that perosn ...
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Scotiabank - GIC Renewal at Scotiabak

Scotiabank
#1109600
1.5
Details
Bad customer service. I received an email on GIC renewal. I called the bank and my call was never returned. I called again and was told that the email could be a hoax!! When I got another email, I decided to walk into a branch and was finally able to resolve the issue. Imagine that!! Being sent on a wild goose chase !!
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Customer service
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Scotiabank - Slow, unprofessional

Scotiabank
#1105731
I spent 4 hours in a line where I was the 14th person just waiting to open a payroll account. The representatives all looked like the customers were bothering them. Thid was in Montego Bay Jamaica at the branch at Sam Sharpe Square. That bank is a disgrace. Something needs to be done about the staff. Mayne they need new staff or to train the ones there. It is Ri ridiculous.
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Scotiabank - Terrible

Scotiabank
#1086044
1.0
Details
Been a customer for five years - paid my sports car off and now Scotiabank is holding my meagre $300 dollar check over the long weekend! 10 ave location in Burnaby. Never had this problem in North Vancouver. Be treated like a criminal. I'm looking for a new bank! Ih plus my bank card would not work at the airport to pay for my parking nor the parking lot at Holiday Inn???
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Horrible branch and bank. The worst experience. Opened an account here for my daily bank and got A credit card from Scotia was told I have to go to the branch to pick it up and have to make an appointment. I thought that was weird since every single card I've ever had...
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Anonymous
Hate Scotiabank service

The employees at Scotiabank is well trained by management when returning a phone call.They name is Scotiabank, don’t have a last name nor a title and quick to say we will have...

1.0
#1103384
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I am completely unsatisfied with the bank. The customer service reps cannot answer my questions. You guy put holds on my business account and personal account due to my old employer having his cheque come back NSF then you decide to transfer money that you froze in my...
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Anonymous
former irritated employee

this is how NSF's are handled at any bank... You put a cheque in and withdrawal the money, this cheque is dishonored, they YOU are responsible for the money. People commit fra...

1.0
#1100541
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First, they placed a cap of 25 transactions a month on my account and if I do exceed that limit, I am charged for any transaction I make which sometimes amount to 25-40$ in a month. Then the issue of insufficient funds charges, I forgot Goodlife was gonna deduct their...
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1.6
#1097925
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Top bank in screwing customers over. They should be getting a trophy in 2018 with that title. Scotia sees you as a number only BEWARE OF THIS BANK AND STAY AWAY FROM IT. THEY CANT GET YOU IN ON TIME TO SIGN YOUR MORTGAGE. THEY NEVER CALL BACK. i wonder what a workday...
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1.0
#1097881
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I opened a chequing account my salary account with them, they placed my account on hold for no reason. I was trying to contact customer care they responded saying that the branch is responsible for this since I didn't sign all the documents when opening an account. How...
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1.0
#1097241
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I've been documenting for years, the abysmal cybersecurity at Scotiabank. I personally think they're a dangerous bank to be with. I've now started to serialise to YouTube some of the issues I know about, and have provided the link below. As a customer, I can't help but...
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Anonymous
former employee

and this reviewer my friends, is a crazy person. Complaints with no true warrants

Anonymous
Penny Slimmon

Thank you!!!This January 2017 , through Telescotia banking , someone moved $13000 from my line of credit onto a capital one MC which was not mine. Then they moved another $130...

1.0
#1090349
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I am so SO sick of Scotiabank and their games! After 3 attempts to have them correct my name spelling from Maire to Marie, they have failed to do so, despite them saying that they have. Can't ever get the same person at the call center, and the staff are a revolving...
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#1087511
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