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Contact Scotiabank Customer Service

How to Reach a Person at Scotiabank

Verified Contact Information

Toll-Free Number:

  • 1-800-472-6842
Call customer service
Send Message

Customer Service:

  • 1-800-387-6466
    Credit card support
  • 1-855-753-4272
    Insurance Canada Service Centre
  • 1-877-594-0175
    Property Insurance Tracking Centre
  • 1-866-267-4726
    Relay services for Deaf, deafened, and hard of hearing customers
  • 1-866-819-7382
    Retail (English and French)
  • 1-800-375-5872
    Retail (English)
  • 1-800-375-5909
    Retail (French)
  • 1-877-662-3838
    Scotia iTRADE
  • 1-800-790-7979
    Scotia Total Equity Plan & Automobile Plan Loans (English and French)
  • 1-844-320-6431
    Scotiabank Canada Collections Centre (English and French)
  • 1-800-268-9269
    Scotiabank Investment Line
  • 1-888-882-8958
    Scotiabank Line of Credit
  • 1-800-799-4424
    Scotiabank Mastercard (English and French)
  • 1-877-908-8866
    Scotiabank Mobile Banking Help Desk
  • 1-877-303-8879
    Scotiabank Mortgages (English)
  • 1-877-303-8881
    Scotiabank Mortgages (French)
  • 1-800-972-6842
    Scotiabank Student Loan Centre
  • 1-800-645-0288
    Services for Deaf, deafened and hard of hearing
  • 1-800-267-1234
    TeleScotia Telephone Banking (English)
  • 1-800-830-8800
    TeleScotia Telephone Banking(Cantonese)
  • 1-800-830-8080
    TeleScotia Telephone Banking(Mandarin)
  • 1-877-421-0157
    Travel Insurance
  • +1 416 701 7200
    Greater Toronto/outside Canada and USA
  • +1 416 288 4655
    Scotiabank Student Loan Centre (Greater Toronto Area)

Business Customer Service:

  • 1-866-280-0012
    Small Business (English and French)

General Info:

  • +1 416 866 6161

Scotiabank Emails:

Customer Service
Legal
Privacy Inquiries

Scotiabank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Scotiabank Phone Number
1 (800) 472-6842
Average Hold Time
00:02:27
Average Calls duration
9 minutes
Most Popular Scotiabank Email Address
clientaccessibility@scotiabank.com
Scotiabank Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (20% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Scotiabank Customer Service?

Most Popular Number:

(800) 472-6842
Total calls: 227 Issues resolved: 16 Last call: Apr 4, 2026

To get in touch with the Scotiabank customer service representative on general inquiries related to investments, mortgages, and other financial services, dial the following phone number: 1-800-472-6842. The line that relays services for deaf, deafened, and hard-of-hearing customers is available at 1-866-267-4726. Are you going to call from greater Toronto, outside Canada, or the USA? Dial 416-701-7200. To pay bills, check your balance, transfer funds, and more, use one of the following Scotiabank contacts: 1-800-267-1234 (English), 1-800-830-8800 (Cantonese), or 1-800-830-8080 (Mandarin). Additional telephone numbers are available after clicking on “More numbers” on the “Contact Us” page of the official company website.

For written communication, Scotiabank provides several email addresses. If you notice product or service accessibility problems, report them at clientaccessibility@scotiabank.com. Regarding the privacy policy, email USPrivacyCompliance@scotiabank.com. You can also send a message on the social media page. To go to a Facebook, Instagram, LinkedIn, or Twitter page, click on its icon at the bottom of the official company site.

To reach the Scotiabank headquarters to discuss corporate-related inquiries, write down that it is located in Canada at 44 King St. West, Toronto ON M5H 1H1. If you prefer a mailing way of communication, Scotiabank provides several mailing addresses. Familiarize yourself with the whole list by going to the “Contact Us” page and following the “More addresses” hyperlink in the “Mail” block.

Scotiabank customer service hours are 24/7. The schedule on other matters varies. The investments line is open Monday through Friday from 8 a.m. to 8 p.m. EST. Are you interested in travel insurance? Apply to the company on this matter between 8 a.m. and 8 p.m. EST Monday and Friday or between 9 a.m. and 6 p.m. EST on Saturday. To find out the rest of the business hours, open the block you need by clicking on the arrow on the “More numbers” page.

If you prefer to communicate with a virtual assistant, Scotiabank provides an online chatbot on the Scotia app. To start your conversation, visit the home screen, tap “More” under three horizontal lines in the lower right corner, choose “Contact Us” and then “Connect with Scotia chat”. Choose an option from the menu of common topics, or ask the Scotiabank chatbot your question.

PissedConsumer Club

Contact Information

Scotiabank Website:

Scotiabank Help Center:

Corporate Office Address:

Scotiabank
20 Queen Street West, 28th Floor
Toronto, Ontario M5H 3R3
Canada

Summary of Scotiabank Customer Service Calls

303 TOTAL
CALLS
07:47 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Scotiabank?

Account Question:

  • “Account reset”
  • “Bank accounts”
  • “My reason for call is to resolve my Scotiabank login on my Scotiabank app”

Payments and Charges Question:

  • “Payment to my loan account”
  • “Payment”
  • “About money that is been deducted from my account”

Request for Information Question:

  • “Need to ask a question”
  • “Need help to sing in”
  • “Question.”

Cards Question:

  • “Lost card”
  • “My card not working”
  • “I want to start my credit card”

Product/ Service Question:

  • “Form for direct withdrawal”
  • “Scotiabank loan”
  • “Loan Payment”

Refund Question:

  • “Refund application”
  • “GIC refund”
  • “Refund process”

Return/ Replace Question:

  • “Received and email saying my address was changed”
  • “I need to change my address”
  • “Gic return”

Activation/ Cancellation Question:

  • “Activation of account”
  • “Cancel the credit card”
  • “Cancel automatic transaction made last June 11, 2021 by Sukhi Bath Motors for Lima Manalo for the Toyota Camry used car 2019 model.”

Shipping and Delivery Question:

  • “Money delay”
  • “I didn't received my Gic receipt”

Staff Question:

  • “Poor Service”
  • “Financial services”

Website/ Application Question:

  • “Deleted Scotiabank app by accident”

Other Question:

  • “Transfer”
  • “Stolen money”
  • “Bank won’t open on my phone or laptop.”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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