Scotiabank Phone Numbers and Emails

Toll-Free Number:

  • (800) 472-6842

Customer Service:

  • (800) 387-6466
    Credit card support
  • (855) 753-4272
    Insurance Canada Service Centre
  • (877) 594-0175
    Property Insurance Tracking Centre
  • (866) 819-7382
    Retail (English and French)
  • (800) 375-5872
    Retail (English)
  • (800) 375-5909
    Retail (French)
  • (877) 662-3838
    Scotia iTRADE
  • (800) 790-7979
    Scotia Total Equity Plan & Automobile Plan Loans (English and French)
  • (844) 320-6431
    Scotiabank Canada Collections Centre (English and French)
  • (800) 268-9269
    Scotiabank Investment Line
  • (888) 882-8958
    Scotiabank Line of Credit
  • (800) 799-4424
    Scotiabank Mastercard (English and French)
  • (877) 908-8866
    Scotiabank Mobile Banking Help Desk
  • (877) 303-8879
    Scotiabank Mortgages (English)
  • (877) 303-8881
    Scotiabank Mortgages (French)
  • (800) 972-6842
    Scotiabank Student Loan Centre
  • (800) 645-0288
    Services for Deaf, deafened and hard of hearing
  • (800) 267-1234
    TeleScotia Telephone Banking (English)
  • (800) 830-8800
    TeleScotia Telephone Banking(Cantonese)
  • (800) 830-8080
    TeleScotia Telephone Banking(Mandarin)
  • (877) 421-0157
    Travel Insurance
  • +1 416 701 7200
    Greater Toronto/outside Canada and USA
  • +1 416 288 4655
    Scotiabank Student Loan Centre (Greater Toronto Area)

Business Customer Service:

  • (866) 280-0012
    Small Business (English and French)

General Info:

  • +1 416 866 6161
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Contact Information

Scotiabank Website:

Scotiabank Help Center:

Corporate Office Address:

Scotiabank
20 Queen Street West, 28th Floor
Toronto, Ontario M5H 3R3
Canada

Scotiabank Rating Based on 483 Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Reliability
Value for money

Rating stats

Rating trend

How Good is Scotiabank's Customer Service?

Breahna Qxh
Breahna Qxh
Feels Neutral | Dec 07, 2023

The representative should have a better understanding of cash withdrawls from investers such as mutual funds and find the account with at least one security question to proceed not multiple questions. At leadt the status of the application

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Janell Lxk
Janell Lxk
Feels Neutral | Sep 03, 2023

OVER ALL GOOD RESOLVED QUERY

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Derryl Bsf
Derryl Bsf
Feels Neutral | Jan 29, 2023

Good so far still waiting on more information

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Gary B Ftj
Gary B Ftj
Feels Neutral | Oct 27, 2022

It was very good even the service out Canada tried to help

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Summary of Scotiabank Customer Service Calls

195 TOTAL
CALLS
06:46 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Scotiabank?

Account Question:

  • “Account information”
  • “Account balances”
  • “I forgot my Gic account login.”

Payments and Charges Question:

  • “Fraud”
  • “My old coin are sale and they payment are not pay”
  • “Billpayments”

Cards Question:

  • “Maztercard hold”
  • “Credit card issues”
  • “Unable to use mastercard”

Refund Question:

  • “Refund application”
  • “GIC refund”
  • “Refund process”

Request for Information Question:

  • “Will like to get information regarding credit card”
  • “I Want to confirm my gic account in Scotia Bank”
  • “About access”

Product/ Service Question:

  • “My online banking is not working”
  • “Car loan payment”
  • “Interac not working”

Activation/ Cancellation Question:

  • “Cancel the credit card”
  • “Activation of account”
  • “Cancel automatic transaction made last June 11, 2021 by Sukhi Bath Motors for Lima Manalo for the Toyota Camry used car 2019 model.”

Return/ Replace Question:

  • “I need to change my address”
  • “Gic return”

Shipping and Delivery Question:

  • “I didn't received my Gic receipt”

Staff Question:

  • “Financial services”

Other Question:

  • “Banking Information”
  • “Investnents”
  • “Gic issue”

About

Related Companies

Scene Plus, Scotia iTrade

Summary

Scotiabank is one of the leading financial institutions in North America, based in Canada. The company was established in 1832. Scotiabank together with its affiliates offers a huge range of financial services in 50 countries worldwide. At the present time, the company operates more than 2,400 offices, including 1000 of them in Canada. The company's services include corporate, retail, and investment banking, as well as brokerage, deposit accounts, mutual funds, insurance, asset management, loans, and trust services. The company features extremely developed system of customer service support. In addition to online, personal, and telephone support from customer service department, the President's office is also open for the customers to bring their issues.

Scotiabank reviews and complaints

Scotiabank is ranked 279 out of 1245 in Banks category

Area Served

Canada

Payment Methods

VISA

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