Scotiabank - Fraudulent check withdrawal from business account
I checked my business account on line just before the long holiday and I observed $30,000.00 was withdrawn without my concent or knowledge on August 31st. 2018.
On August 28th. 2018 one of the company director took a check for $30,000.00 issued by me to be certified to be paid to my law office. I went into the bank to quarry the check issued on the 31st August. The tellers couldn’t tell me whom the check was made out to or let me have a printout.
I was told the manager was not in although I said hi to the manager minutes ago. The tellers told me to contact customer service which I did.custom service contacted the bank and spoke to the manager. I was told to return to the bank and the manager will see me. I was parked in front of the bank so I just walked back in.
Same story from the manager, i was given the runaround. I decided to go to the police station and report the fraud. The police promise to investigate after I was visited by them.
After about a week the bank refunded the money and service charges to the business account without an apology for the stress I suffered. I requested a copy of the police finding but never got any.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Scotiabank Cons: No follow up.
Location: Edmonton, Alberta
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Comments
Please avoid publishing any personal information and promotional content
Ya they steal from your personal account if you have your business with them...going to court will see if there practises are aloud!!