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Scotiabank is the WORST MOST EVIL bank I have ever been with. They literally left me in Mexico to rot.

Before I left I asked for another back up or travel card which they simply would not provide me. Then it happened, I was robbed in Mexico and they took my Scotiabank debit card. Somthing that commonly happens whilst traveling. Canceling it was the first issue, not being able to do it online is INSANE!

as who has a SIM card when traveling. Plus the expense of using the hostel phone wasnโ€™t possible. I ended up being able to do it through Skype. They then canceled it for me before notifying me that this would completely lock me out of my online access AND not be able to send me another card abroad.

I could have transferred money to a friend I made there. After about 4 hours on the phone, being able to answer everything about myself, employer, address, SIN number, security questions of my mothers maiden name, regular deposits and transactions the result was โ€œsorry we canโ€™t send you a card and you need a card to get online, you will need to come into the branchโ€. They wouldnโ€™t even make a transfer for me over the phone. With 20 pesos to my name they literally denied me MY money which I pay them $12.50 a month to look after and left me to the streets of Mexico.

How I made it through to leave this review is another story. Scotiabank you have no right to do this. Because u considered it a risk to loose a TINY amount of money you left me pretty much for dead.

A risk that wasnโ€™t there. I have had the same problem in Australia and the UK banks and they sorted it out for me in 10 minutes.

Reason of review: Poor customer service.

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