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3.7

I banked at the Airdrie, centre street calgary and cochrane main branches for over 30 years. I had to leave because- "At scotiabank your'e worth less than you think"

Their process to resolve disputes is totally biassed and they really could care less if you leave....perhaps they should care given their dismal share performance.....and having to rely on foreign latin governments to be as collusive as the Cdn Bank Ombudsman...what a farcical process! One needs to sign off against suing before they will do anything...if you don't sign off, well you're recorded as another satisfied customer.

My account rep showed me the actual internal memo stating if clients were moving large deposits to Tangerine, scotiabank would match that rate....well they didn't and when I tried to get resolution, their Mr Jewall stated no memo ever existed and the rep that showed me the memo had been transferred...another successful client issue resolved....NOT!

This is a bank relying on its Canadian operations to fund risky latin american expansion and expand wealth management by over-paying for the companies "goodwill" then manipulating the clients...IMHO one day your deposits may be converted to common shares... at which point you'll wish you banked elsewhere

Reason of review: Poor customer service.

Monetary Loss: $10000.

Preferred solution: Let the company propose a solution.

Scotiabank Pros: Honest bank teller.

Scotiabank Cons: Dishonest management.

Location: 200 Fifth Ave, Cochrane, AB T4C 1X3, Canada

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