They opened a second checking account in my name and said that maybe i clicked a buttom by accident. Refused to close it and continue to pull monthly fees out. How do you accidently open a 2nd checking account. ? Worst customer service ever. When i asked them to clode...Read more
They crush dreams!! I tried to get loan for school , I couldn’t!! So I pulled out my RRSP to cove my payments for school on my Visa card. No missed payments all in 3 years . My first payment for school was to come out in a weeks time and they dropped my Visa rate! Took...Read more
After 15 years as a loyal customer, I am taking my business elsewhere. I have had it with the hidden fees, and, policies that are geared towards lifting money from my account. The straw that broke the camels back? Direct deposit of payroll. The head office of the...Read more
Scotiabank - Have a visa to which I earned an increase a few months back.
After a stellar payment record and credit standing I was informed I was randomly selected to have the increase recinded. Phoned for clarification and told by a manager this a regular practise from time to time. NOT!
Scotiabank - Terrible with employees
They dont care about their employees at all.
Scotiabank - Tanu sharma - representative
This lady is so frank with customers. She flirts with them and doesnt know how to professionally handle them instead she keeps on smiling ..
Scotiabank - Your money is not always available, even if it is yours
I tried to withdrawn my money from my account. In the past I was always able to get a draft rightaway and at no cost. They changed their procedure without notice, without any email or contacting me; results: no draft, no cash, only wire trasfer with associated fee and money held for days. No response to my complaint neither from the branch manager nor from the claim office.
I made an appointment with my nearest Scotiabank branch to get mortgage options after I sold my condo. Several days later, on the day of the appt., they called to say since my mortgage was with a different branch, i had to go there. I currently live an hour's drive...Read more
I have tried for days to get someone to answer the phone at Scotiabank Flight Desk. I waited 92 minutes one day, 80 minutes another day. As I write this I am on hold again after 52 minutes. The taped message keeps saying, "Your call is important to us. An agent will be...Read more
I’m not happy with Scotia bank Newton’s service. I’m an international student, I had to deposit my fee for my college today jan 10/18. I went to my own bank where I opened my account. I was refused to withdraw my own money cuz I didn’t have my passport and my student...Read more
I called in with some mortgage penalty questions and was close by so i went in to get confirmation of max mortgage to listen to Chris Moser talk about my questions in his office in full ear shot of myself and all other customers of him him explaining that i can pay my...Read more
I am an international entrepreneur, and got companies and bank accounts in multiple currencies in the US, France, UK and Canada. Our bank in Canada is Scotia Bank. They simply lost our money! We received several bank transfers from internatonal companies in euros. The...Read more
I didn't like
- Customer services - international banking service
This is about: Yishu (Caroline) Jia | Senior Financial Advisor ____________________________________________ Scotiabank | Roncesvalles Village Branch Transit 34496 203 Roncesvalles Ave I really appreciate everything Caroline did for me to secure my new home mortgage....Read more
- Yishu caroline jia senior financial advisor
On December 05th/17 I had my wallet stolen. My wallet contained all my ID and bank card. I had photo copies of all my ID for just this reason. As well I had signed a signature card and provided my Mother's maiden name for security. Upon discussion with my branch they...Read more
I didn't like
Do you have something to say about Scotiabank? What happened? What can we help you with?