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When I complained to Scotiabank (SB) about the dishonest online retailer TruBelleza, SB would not do anything. A charge was placed on my credit card even though I did not knowingly "subscribe" to the retailer's 14-day "free trial" offer scam.

Even the Better Business Bureau has these idiots on file as a "F" rated company I find out later. Free is free, and that means a customer should not to be charged 14 days later. So I cancelled my credit card with Scotiabank, but was shuffled from desk to desk until I finally told someone that if no one there knows how to do their job they shouldn't be picking up the phone.

What a useless company - never again Scotiabank. To aid and abet dishonest companies bilk consumers means you are dishonest too.

Product or Service Mentioned: Scotiabank Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $150.

Preferred solution: Full refund.

I didn't like: Aid and abet criminal organization, Scotiabank sucks.

Company wrote 0 public responses to the review from Jul 04, 2016.
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