Scotiabank - Worst bank I've ever done business with
I have to say in my personal opinion Scotiabank is one of the worst banks I've ever done business with. They're very sloppy and they give poor customer service.
I have had to go in multiple times to fix something as stupid as my account type. (I was a student at the time, I would have to go in every single month to prove I was a student. This wasn't during my university years...I was 14). They also can't seem to find any nice and polite branch representatives...it honestly could be the fact that we live in Quebec.
I have never been so dissatisfied with a bank. I cannot recall ever going in and everything running smoothly.
Reason of review: Poor customer service.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
WARNING to the public and customers of Scotia Banks.We have always paid our debt to Scotia bank on time never late and never missed a payment for years now.Then my husband was diagnosed with CANCER, we asked them for help and this is what they did to us, he could not work or even eat solid food for the past year, only drink fluids.The first thing they did is not honor our claims submitted and then cancelled all the protection on them then they proceeded to do illegal activities with them.We asked for copies and they refused to show them.Then they continued to call us every day from early morning till late in the evening harassing us.We have never been treated like this in our entire lives.The bank went as far as to run an ILLEGAL CREDIT CHECK on us without our knowledge did not give us anything to sign for our permission for them to do that.Then they forwarded it to EOS Canada to HELEN AUGUSTATOS she called and demanded money and a lot of it.She calls everyday makes threats and bully's us 3 to 4 times a week even really early in the morning before 7 am.Right now my husband is on strike and she still continues to threaten and even leaves threats on our voice mail, we saved 2 of them and they are really nasty.She also bully's us to borrow the money from friends, family and neighbors.We cannot take this anymore, because my husband is still at risk of the cancer coming back.
Same here, I had to renew my student account but when I went there she told me to send my information to her by email because I didn't have a paper that proves I'm a student but I had my student card with me. So I did that but after a week(a day after the due date) my account changed back to normal.
I've tried to call her and it didn't work and I had to call two other people so they could give me her right number (for some reason she didn't give me the right number) and they told me that she would call me back...
Usually everytime someone working for Scotiabank says that, it never happens. I went to the branch and they did it in less than a minute only having my student card as a proof.
Agree. Same happends here en Peru where I Iive.
Worst Bank in Perรบ. You canยดt imagine the mental level of the executives that manage their agencies.