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1.0

My home branch is at your Vancouver location on Broadway and Ontario street. Their branch hours are 9:30 to 4:00 Monday to Friday.

I do not know one person who has a normal weekday job that can get to this branch to do banking.

Itโ€™s infuriating since most banks offer must better customer service and better hours. This needs to change. I have been a loyal customer at Scotia since I first opened a bank and I can say now, the only thing good about Scotiabank is that you have scene points.

This is pathetic considering you are in charge of my money.

I have been told by other branches that have REASONABLE hours to go to my own branch which is impossible since you canโ€™t even stay open till 5:00. This needs to change or you will loose loyal customers.

Reason of review: Poor customer service.

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